Jocelyne C Xvi

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Verified Reviewer
| map-marker Schenectady, New York

IRA DeptbethpagefcuDeptbethpagefcu

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My name is Jocelyne Calixte. I was a member of Bethpage for many years. I recently withdrawal my IRA funds on 5/4/23. I would like a receipt showing the account is close and there's zero balance. Also please stamp and sign it. An email to me ASAP. My email address is . joycecali27@***.com. thank you my cell member is 516- 668- ****.
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Anonymous
map-marker Charlotte, North Carolina

This bank sucks

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Do yourself a favor and bank with literally anyone else. Bury your money in the backyard if you have to. The worst thing you can do is be a member of this bank.
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User's recommendation: Avoid this God forsaken bank.

Ellie B Cxz

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Verified Reviewer

Bethpage representative

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Terrible service today I received while speaking to a phone REP name SYDONA!!! She had a poor attitude and refused to unlock my account. I pre verified my account and she was still asking me additional questions. She rudely forward me to the supervisor when I had given her the additional questions that she requested. She proceeded to put me on hold for 40 mins unnecessarily. Bethpage you have to do better with training your representatives. Ive been with bethpage for over a decade. I am considering going elsewhere. Extremely unhappy with this service
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Preferred solution: Apology

User's recommendation: Don’t bank with bethpage b/c of poor customer service

Myrtis H

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Verified Reviewer

I had been working with Bethpage Credit Union for (6) months to obtain a Equity loan on my home .

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Bethpage Federal Credit Union - I had been working with Bethpage Credit Union for (6) months to...
I had been waiting for (6) months on Bethpage to secure and Equity line of credit to do repairs on my home I have four contracts waiting in the wings for final approval was told and received a letter of approval. Im 68 years old and was in dire need of repairs I explain to Bethpage to send everything via mail because I was not computer savvy after I got through to Carlos Perez and Felecia and the loan department over 8times calling, finally I heard back. Upon speaking with them it was alway Ill call you back. On 9/22/21 I herd back
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Cons:
  • No professional

Preferred solution: Let the company propose a solution

User's recommendation: Do go through Bethpage if you’re trying to get equity loan they mess you around for way too long

caroland l

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Verified Reviewer

Re consideration on fruadent withdrawals from my accunt

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I feel I have been unjustly treated by Bethpage Bank. Last month, monies were unauthorized withdrawn from two of my savings accounts. I am being told $499.00 from a fraudulent transaction will NOT be returned to my account. Also, 3000.00 dollars were a provisional refund and can be retracted. I am VERY unhappy as a long term member with m
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Loss:
$499

Preferred solution: Full refund

User's recommendation: Your money is obviously not safe in Bethpage

Kenneth H Uvy
map-marker Huntington, New York

Abusive automated policies making catching up impossible

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I made the mistake of opening a personal loan with Bethpage fcu about 3 years ago. A little over a year ago I developed Colon cancer due to a genetic defect new to me in my family line, 1st one lucky me. Now over the last few months after having to take a new job for health care reasons leading to a drastic cut in pay. Now that I fell behind on the loan by 45 days, they're system is repetitively locking my accts while demanding payments every weekfor the last month while giving empty apologies.
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Loss:
$1500
Cons:
  • Abusive automated practices for financial hardship
Reason of review:
Poor customer service

Preferred solution: Let the company propose a solution

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